An example of good, well-displayed information being well received

Problem
Protocols for microbiology laboratory technologists were hard to access. Paper manuals were hard to locate. “Cheat sheets” were not uniform and had been edited in an ad hoc fashion. Senior technologists offered differing opinions to junior technologists.

Solution
InfectionNet/Lab. Modern, web-based, well-displayed information accessible to all. One version. Controlled creation and editing. Easily enhanced.

In two short months this means of creating and displaying microbiology laboratory protocol information has been not only accepted but very actively embraced by Eastern Health laboratory staff. They have discussed, suggested improvements, and taken steps to assuming ownership of the content.

Good design effecting positive change – excellent.